Basic Policy to Post Job

  1. The client must have an account on the platform to post a project.
  2. The client should refrain from sharing contact numbers, email IDs, or locations while posting the project that could bypass the platform’s system.
  3. Clients are welcome to use tools such as AI (e.g., Chat GPT) to create appealing project posts.
  4. Clients are generally encouraged to provide a budget range for the project, though this is not mandatory.
  5. Clients must specify the bid end date in their project post.
  6. It is recommended that the project post be concise, typically less than 1000 words.
  7. After posting a job, clients can contact us via Viber or WhatsApp for personalized assistance in finding the best candidate. 
  8. The client may select (shortlist) up to five freelancers once the bidding period ends.
  9. Once the job is posted, the platform will add the client to a Viber or WhatsApp group where they can discuss project queries.
  10. The platform will also add the shortlisted freelancers to the group.
  11. After shortlisting, the platform will request the freelancer’s engineering license and any necessary academic credentials. If there are any concerns or discrepancies, the client will be promptly notified.
  12. Once the work begins, the client is required to deposit 5% of the project cost into the platform’s account.
  13. This 5% deposit enables the following benefits for the client:
    • The client may change freelancers if there are issues during the work.
    • The client will have the ability to rate the freelancer once the project is completed.
    • The client will receive a rating for making the deposit, which can attract more bidders.
    • If the freelancer does not fulfill the service on time, the platform may suspend the freelancer following the client’s request.
    • The deposit will be communicated to the freelancer, motivating both the freelancer and the platform to complete the task.
  14. If the project is terminated early without any work started by either party, the deposit may be refunded to the client after deducting the online transfer fee.
  15. In the event of a project termination after starting the work, the deposit will be considered a service charge. If the client chooses another freelancer for the same project, the total project cost may increase by no more than 10%. If the new cost exceeds this threshold, the client will need to deposit an additional 5% of the increased amount.
  16. No work will be delivered by the freelancer until the first deposit is made by the client.
  17. Payments made to the freelancer are non-refundable through the platform.
  18. The client may change freelancers up to two times if not satisfied with the work, but any payments made to the freelancer will not be refunded.
  19. Following guidelines are intended to help maintain a positive and professional relationship between the client and freelancer. They can be adjusted based on mutual understanding without violating the platform’s rules.
    • The client and freelancer should mutually agree on the steps for work (between 2 and 10 steps).
    • Before receiving the first step of work, the client must deposit 5% of the project amount into the platform account.
    • Before receiving the second step of work, the client should pay the freelancer for the first step.
    • The client must pay for completed work before receiving subsequent steps.
    • The client will rate the freelancer once the work is completed.

    Please refer to the “Terms and Conditions” section for further clarity.