Frequently Asked Questions

Yes, anyone can join the Freelancer Engineers World platform. However, only licensed engineers are eligible to provide services on the platform. Certain fields closely related to engineering, such as engineering geology or sanitary engineering, may not require a license, but individuals will need to provide appropriate academic credentials to offer their services. Generally, those authorized to provide services must upload their valid credentials to work on the platform.

The platform charges a 5% service fee for each project. The client is responsible for paying the remaining 95% directly to the freelancer.

Taxes will be applied in accordance with government regulations. The platform is not responsible for any taxes related to freelancer payments. Freelancers are responsible for paying their own taxes. The platform's role is to connect clients and freelancers.

The platform features a rating system for freelancers, based on a five-star scale. Freelancers can earn:
  • 1 star for online verification of documents.
  • 2 additional stars when the client makes a 5% deposit at the start of the project.
  • 2 more stars if the client finds the work satisfactory.
Freelancers with higher ratings are more likely to be viewed as trustworthy and attract more project opportunities.

To complete the online verification process, freelancers must provide the required information, which generally includes academic credentials, professional license, address, contact number, and other relevant details as requested by the platform.

The platform also has a five-star rating system for clients. Clients can earn:

  • 3 stars for making a 5% deposit when publishing a project.
  • 2 additional stars from the freelancer upon final payment.

Clients with higher ratings are likely to attract more freelancers. Freelancers may choose to bid on projects from clients with higher ratings.

Freelancers are expected to honor their commitments once a project is awarded. If there is a genuine reason for withdrawal, the freelancer must arrange for another qualified individual to take over the project at the agreed price. Failure to do so may result in account suspension or the freelancer being placed on a blacklist.

The platform encourages communication through written messages within the platform or via the official Viber number. Email communication is also supported.

The platform encourages written communication between freelancers and clients, which serves as a record in case of any future disputes.

Clients can communicate with the platform through written messages on the platform or the official Viber number. Email is also an option.

If a freelancer fails to deliver the agreed-upon service within a reasonable time, the platform may take action, such as account suspension or blacklisting. The platform is not responsible for any payments made to the freelancer. While the platform will attempt to mediate the situation, the client has the option to pursue legal action independently.

If the client fails to pay the agreed amount within a reasonable time, the platform may take action, such as account suspension or blacklisting. The platform is not responsible for any services provided to the client. While the platform will try to mediate the issue, the freelancer has the option to pursue legal action independently.